Customer support & studio
Contact us
Sizing, custom orders, delivery tracking or styling advice. One person reads every message, and it is usually answered the same day.
Replies within 24 business hourschicthreads1224@gmail.com
- Support emailchicthreads1224@gmail.com
Orders, returns, custom requests and anything else.
- HoursMonday to Saturday, 10am to 7pm IST
Messages sent on Sunday are answered first thing Monday.
- Studio addressChicThread Studio & Design Lab
Chandigarh University Campus Road, Sector 125
Mohali, Punjab 140413, IndiaA working studio, not a shopfront. Visits are by appointment, so please write before coming.
- Grievance officerchicthreads1224@gmail.com
For consumer disputes and escalations under the IT Rules. Mark the subject line Grievance and we will respond within 15 days.
Send us a message
Tell us what you need and we will come back to you by email. Adding your order number, if you have one, gets you a faster answer.